CoinTR identity verification is one of the security procedures that must be performed before starting to trade and during account creation. This process is used to protect both the cryptocurrency user and the exchange. You can perform the verification process by phone or from the
CoinTR website, depending on your preference.
As CoinTR, identity verification (KYC) is a process we implement to keep our users' accounts safe and prevent risks such as fraud and identity fraud. Thanks to this verification, we create a secure transaction environment by complying with legal regulations. During identity verification, information such as identity documents and verification photos are requested from our users.
This information is stored only within the framework of your account security and legal requirements and is not shared with third parties.
How to Perform Identity Verification (KYC)?
CoinTR requires Identity Verification (KYC) for your security. Go to the "Identity Verification" section and upload your identity documents. This process is necessary for your account to become fully authorized and increases your investment security. You can safely perform this process both through our website and our mobile application.
Identity Verification Using the Website
It is very easy to perform identity verification processes through our CoinTR website. You can quickly complete your verification process by following the steps below:
Log into Your Account
First, go to https://www.cointr.com/tr and log in to your account. If you don't have an account yet, you can quickly register.
Click on the Profile Button to Go to Identity Verification
After logging in, click on the Profile button in the upper right corner and click on the Identity Verification tab on the page that opens. From here, you can reach the "Identity Verification" option. You can start your identity verification process by clicking ''Verify Now'' button
Click on the Profile Button to Go to Identity Verification
For the identity verification process, you must upload a valid identity document (national identity card, passport or driver's license). Make sure the documents are clear; unreadable documents may delay the verification process.
Verify Your Photo with a Selfie
You will be asked to upload a selfie taken in a well-lit environment next to your ID for facial recognition verification. This step is required to verify that the ID belongs to you.
Complete the Second Stage of Identity Verification (KYC 2)
After submitting your identity information to the system with their images, answer the questions on the screen correctly and click the ''Send'' button to complete KYC 2.
Don't forget to check the checkbox that starts with the sentence ''I have read, I approve'' shared below.
If the information you entered is 100% correct, your account will be activated for the second stage security check in a short time.
Wait for the Approval Process
After your documents and photo are uploaded, there will be a short approval process for the identity verification process. You can follow the status of your identity verification process from the "Profile" tab. Once the approval process is complete, your account will be opened to full access.
As CoinTR, we prioritize the security of our users and are here to ensure that your verification processes run smoothly. If you experience any problems, you can get help from our
Support Center team.
Identity Verification Using the Mobile Application
It is very easy to perform identity verification processes via our CoinTR mobile application. You can quickly complete your verification process by following the steps below:
First, enter the identity information of the country you are a citizen of for identity verification processes. Then perform facial recognition verification. After taking visible images of the front and back of your ID or passport, upload them to the identity verification system.
After recognizing your entire face with circular movements in the facial recognition application, you are now considered to have reached the final point in security processes!
If you are performing these processes via computer or tablet, you can continue the face recognition process from your phone's camera by selecting the option to continue from your phone. After following the directions and uploading a selfie of your face to the system in 360 degrees, you are almost ready.
Congratulations, your profile has been successfully verified. Now there is only one step left for you to safely trade on more than 200 crypto trading pairs!
Make Security Settings
Protecting your account with additional security layers and ensuring the highest level of security for your crypto trading experience is one of the most important steps. Maximize your crypto wallet and account with CoinTR's two-step security method. Enable 2FA verification by going to the "Account Settings" section for CoinTR's two-factor authentication (2FA) security option.
You can complete 2FA security verification by scanning the QR code shared with you or by entering the installation key directly via Authenticator. If all these steps are completed, you can now safely start your crypto trading transactions on CoinTR. With CoinTR, you can safely place buy-sell orders for more than 200 crypto trading pairs and add your assets to your crypto wallet.
FAQ:
Can I make deposits and withdrawals without verifying my account?
Due to account security and legal requirements, withdrawals cannot be made without identity verification on CoinTR. This step is required to ensure the security of your account and assets. Limited deposits can be made without verification, but it is mandatory to complete identity verification for withdrawals.
Which one can people with multiple citizenships use to pass identity verification?
Our users with multiple citizenships can perform the verification process using the identity of the country where they live permanently or where they registered their CoinTR account as a first choice. This is recommended to ensure the accuracy of account information and to ensure that transactions are completed smoothly. If you need help, you can contact our Support Center.
Why do I need my ID? Should I share my personal data?
Identity verification is mandatory in order to provide a safe and legal transaction environment at CoinTR. This process is necessary to comply with legal regulations and prevent the risk of fraud. Your personal data is protected under our Privacy Policy and is used only in accordance with legal requirements.
I receive an error during identity verification saying “Selfie is not real”.
If you receive this error during selfie verification, it may be due to poor image quality or the automatic face recognition system not being able to detect a clear face. Please try again by taking a selfie that shows your face in a well-lit environment. If the problem persists, our Support Team will assist you.
How can I check my authentication information?
You can view your authentication status and information in the Profile or Account Settings section after logging into your CoinTR account. Here you can track your verification status and check the required information.
If you have any further questions regarding your CoinTR account, please do not hesitate to contact our
Support Team
.
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