Help Center
Help Center
Why Can’t I Receive SMS Verification Codes?
Cointr
2024-09-02 22:00
Due to network congestion, you may not receive the SMS verification code. In this case, please wait 30 minutes and try again. You can follow the steps below to resolve the issue:
1. Check Your Network Signal
Make sure your mobile phone has a strong network signal. A weak signal can cause delays in receiving SMS verification codes.
2. Disable Blocking Apps
Disable any antivirus, firewall, or call-blocking apps on your phone that might be blocking our SMS code number.
3. Restart Your Phone
Restart your mobile phone to refresh network settings and resolve temporary issues.
If you have any further questions, please contact CoinTR Customer Support team.
Regards,
CoinTR Team
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