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Announcement of TRY Transactions
Cointr
2025-03-03 15:00
Dear CoinTR Users,
As of March 2, 2025, at 16:00 (UTC+3), a technical issue affected Turkish Lira (TRY) deposit and withdrawal transactions, lasting approximately 6 hours and impacting around 700 transactions.
Our teams promptly identified the issue and implemented the necessary interventions, ensuring that all affected TRY deposit and withdrawal transactions were successfully completed by March 3, 2025, at 09:00 (UTC+3).
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User funds remained completely secure throughout the process.
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System infrastructure has been reinforced, and the necessary improvements have been made to prevent similar occurrences in the future.
750 TRY Worth of USDT Compensation Package
To acknowledge any inconvenience caused, we will be distributing 750 TRY worth of USDT to all affected users.
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This amount will be automatically credited to eligible accounts.
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No action is required by users.
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USDT transfers will be completed within 2 business days.
At CoinTR, we remain committed to providing a transparent, reliable, and seamless trading experience for all our users.
Again, we sincerely apologize for any inconvenience. At CoinTR, the security of your account and funds is our top priority. We are committed to putting our customers' experience first in everything we do. Thank you for your understanding and support.
If you have any questions, please do not hesitate to contact our Customer Support team.
Best regards,
CoinTR Team